Make sure your shipping address is correct, doesn’t have more than 30 characters in the Address 1 or Address 2 fields, and doesn’t contain any special characters.Make sure your first name, last name, billing address, and phone number are correct and match the name on your payment method.Address book to review your contact info.Select the person icon in the top-right of the page.If you received an order cancellation email, it may mean there was an error with your account info, payment method, or billing details.īefore trying your order again, validate your account info to make sure it’s correct.
